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Please read this document thoroughly. The terms "user", "visitor", and "you" refer to you, the visitor of contenti.com. The terms "we", "our", and "us" refer to The Contenti Company. The term "site" refers to contenti.com.
Information Collection and Use
When using certain areas of this site (checkout, catalog requests, contact forms) information is requested of the user. A user must provide contact information (such as name, email address, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user. Except for necessary communication with the user's bank or credit card company regarding payment, this information is not shared or sold to any third party for any reason.
We employ cookies on our site to collect information about our visitors. A cookie is a piece of data stored on the user’s computer tied to information about the user's visit to our site. Such cookies are in no way linked to any personally identifiable information about the user. Information contained in cookies placed by contenti.com is used for the sole purpose of improving the quality of contenti.com and is not shared with any third party for any reason.
Like many sites, contenti.com uses log files to collect information about our visitors. Information collected from visitors includes internet protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, platform type, and date/time stamp. This information is used to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information. This information is in no way linked to personally identifiable information about individual users.
We communicate with users on a regular basis to provide requested services and to address issues relating to their account. While email is our primary form of communication with users, we may also contact users via phone or fax. Preference of communication type will be respected whenever possible.
In areas of our site where your email address is requested, you are given the option of joining our eNewsletter. The Contenti eNewsletter is sent once a month and contains information on website updates, new items, our Tips & Tricks contest, and special product offers. If you choose to be added to the list, you will receive an email requesting that you confirm your subscription. This email ensures that your email address was entered correctly and that you are not added to the list without your permission. If you choose not to be added to the list, you will not receive the eNewsletter, but we reserve the right to contact you in regard to common account related inquiries.
If at any point, you would like to unsubscribe from the eNewsletter, you can do so by clicking the unsubscribe link in the eNewsletter you received, or by visiting <http://www.contenti.com/newsletter/unsubscribe_page.php>.
Under no circumstance will your email address be shared/sold/rented to any third party for any reason.
The server that processes our shopping cart information holds a Secure Server Authenticity Certificate. This ensures that any information submitted during the checkout process will be protected by state-of-the-art SSL encryption, making it safe from interception and hacking. Simply look at the lower right-hand or left-hand corner of your browser window during the checkout process. You should see an unbroken key or a closed lock. This ensures that your information is secure. You should also see "https" as the first characters of the site address. The "s" denotes a secure connection to the server. Please Note: contenti.com does not hold it's own Verisign Secure Server Authenticity Certificate.
If you have any questions about the security at our site, please feel free to contact us.
The Contenti Company
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