Shipping Information

Shipping Schedule

Orders being shipped by Air that are received by 10am EST of any business day (Monday thru Friday) will be shipped that day. Orders received after that time are shipped the following business day. All items are shipped from our facility in Pawtucket, RI 02861 (unless noted otherwise).

Standard Delivery

All orders shipped within the continental United States will be shipped via UPS. You will asked to choose from the following options:

• UPS Ground (for transit times, see our zone map)
• UPS Next Day Air
• UPS 2nd Day Air
• UPS Three Day Select

Shipments to Hawaii, Alaska, and most US territories will also be given the following options through the US Postal Service:

• Global Express Mail
• Global Priority Mail

Saturday Delivery

Saturday delivery is available for UPS Next Day Air shipments placed between 10am, Thursday and 10am, Friday. Please specify Saturday Delivery in the Special Instructions area during checkout (step 2). Additional charges apply for Saturday delivery.The charges will not be shown at checkout, but will be added during processing at our facility.

canadian shipments

Shipments to addresses within Canada can be made through UPS or US Postal Service. Please note that UPS Canada Standard charges additional fees at time of delivery (not included in your order total). UPS Worldwide Express and Worldwide Expedited do not charge these addtional fees. more information

International Shipments

All orders shipped outside of the US & Canada must meet our international order minimum of $200.00 (not including shipping costs and additional fees). This allows us to keep our prices competitive and continue to provide a high level of customer service. An international documentation fee of $25.00 will be added to all orders shipped outside of the US & Canada. US Territories such as Puerto Rico and US Virgin Islands are not considered international.

International shipments are sent via UPS or US Postal Service. Certain items cannot be shipped internationally. These items are marked as such. International freight must be paid collect, prepaid, or charge back. Customs duties are the responsibility of the customer. See Payment Options for available payment methods.

APO and FPO Shipments

All deliveries to APO and FPO (US Military) addresses must be shipped via US Postal Service. When entering such shipping addresses, select United States as the country and enter one of the following as the state: AA (Central and South America), AP (Pacific), AE (Europe, Canada, and Middle East).

P.O. Boxes

All packages shipped via UPS must be delivered to a physical address. P.O. Boxes will not be accepted for shipping such packages because they are owned by the United States Postal Service.

In-Store Pickup

Residents of RI, MA, and CT are given the option of picking up their order at our facility in Pawtucket, RI 02861. Orders scheduled for pickup will be available after 10am on the following business day. For same-day pickup, please call 401-305-3000 to place your order. Payment will be required at time of pickup.

• Our hours of operation are:
• Monday thru Friday, 8:00am - 4:30pm

Motor Freight Shipping Charges

Items listed on this website as "Motor Freight shipments only" cannot be purchased directly through our online store. Please contact us for shippings costs on these items. Motor Freight shipping costs are determined individually by the dimension and weight of the boxes(s) or crate(s).

For equipment and machinery manufactured by The Contenti Company and shipped out of the Pawtucket/Providence area, crating and/or packing charges are added. For container load shipments of our investment powders to overseas destinations, there are additional packing charges.

Restricted Shipments

Several items in our online catalog cannot be shipped internationally or via AIR shipping methods due to hazardous restrictions. These items are marked as such on their product pages and clearly identified when in your shopping cart.

Special Shipping Instructions

During the checkout process (step 2), you will have an opportunity to specify "special instructions" for your order. You can use this section to alert the shipping company to any special requirements. While this information will be passed along to the shipper, we cannot guarantee that your instructions will be followed. The shipping company driver makes the ultimate decision based on a number of factors. We recommend that a note be left at your delivery location specifying any special instructions.